IT Support
We speak your language
At Madcat IT, you won’t be faced with long calling queues or unknown technical jargon. We get to know your business situation so that we can respond fast – implementing practical solutions that get you back up and running ASAP.
Our dedicated team of experienced technical engineers responds to your call or website query in plain English – letting you know just what needs to be done to get things fixed speedily. We take pride in providing excellent customer care and communication – your satisfaction is our priority!
Years of Experience
We’ve been helping great Kiwi businesses with their IT needs since 2004!
24x7 Monitoring & Management
We make sure your software is always up to date and secure from any cyber attacks.
Get back up and running - fast
If you have found yourself in an IT emergency, don’t stress, just get in touch with Madcat IT today. Having helped many business owners solve their IT issues, we understand the headache of IT problems and their impact on running businesses. We know that the longer your IT problems last, the more it costs you.
As experienced business owners ourselves, we know the importance of budgeting and keeping you informed at all times. You can rely on us to treat your issues with the urgency they need and get you functioning at 100% again as soon as possible.
Cybersecurity is crucial
As technology evolves and cyber threats become increasingly intelligent and targeted, businesses of all sizes need to be keeping up with changes and planning ahead. Madcat IT is your ideal partner for this – our analysts and technical engineers get to know your business, providing bespoke advice and solutions that will enable you to meet your goals, grow your business, and stay within your budget.
Helping you avoid IT emergencies
We can fix your issues as they arise, or we can also offer Managed Maintenance plans help you prevent IT breakdowns. We can help your business to plan ahead and avoid potential problems before they affect your productivity. Whether you’re after a bit of extra help, or you’d like all your IT maintenance taken care of, we have packages to suit you.
Our fixed Managed Maintenance Fees deliver a predictable cost for supporting your IT systems. You’ll know exactly how much to budget for, and peace of mind knowing it’s all under control.
Location is everything
We are proudly local, with a fleet of cars to provide on-site support, plus we provide remote access all across the entire Auckland region, including the North Shore and Rodney districts.
In 2022, we extended our local presence in Taupō.
