MANAGED Maintenance
We’ll be your
IT department
Keeping your business running smoothly and avoiding system downtime is our specialty. When you partner with Madcat IT, you have peace of mind that your IT is going to function how you need it to.
With our Gold, Silver and Bronze support levels, we can offer a package that suits what your business needs, and make sure you have all your IT systems managed and secure so you can concentrate on your business.
SERVICE LEVELs
According to the service level you choose, we are able to monitor, maintain, and update your software and systems so that you can keep operating seamlessly. Our proactive Managed Maintenance plans are the smart choice for businesses looking to keep within a tight budget – we sort your IT problems before they get a chance to develop into potentially expensive IT failures.
Time is money
We are also able to offer remote 24/7 monitoring – we’ll be alerted immediately to problems, viruses, or security breaches, and can connect directly with your server to take corrective actions. We keep your business running in the back-end, saving you time, money, and a whole lot of worry. As well as this, our technicians are available to assist you over the phone or via remote desktop access if you need troubleshooting help.
Cybersecurity is crucial
As technology evolves and cyber threats become increasingly intelligent and targeted, businesses of all sizes need to be keeping up with changes and planning ahead. Madcat IT is your ideal partner for this – our analysts and technical engineers get to know your business, providing bespoke advice and solutions that will enable you to meet your goals, grow your business, and stay within your budget.
Location is everything
We are proudly local, with a fleet of cars to provide on-site support, plus we provide remote access all across the entire Auckland region, including the North Shore and Rodney districts.
In 2022, we extended our local presence in Taupō.
